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Help Desk Hours
9:00 am to 5:00 PM EST, Monday through Friday. If you have a question about your
order, please contact us during business hours. We will be happy to help you.
• Telephone: 1-866-DOC-LURE (1-866-362-5873)
• E-mail: service@docwaterslures.com
Ordering
There is no minimum order. Prices, colors and styles are subject to change without
notice. You may order via our website, fax or toll-free number. Don't forget to include
your phone number just in case we have a question about your order.
Payment Methods
Payment options include: check or money order made payable to Doc Waters Lure
Company. Visa, Mastercard and American Express. All orders must be paid in U.S. funds. Please do not send cash as we will not be responsible for cash sent with orders. There is a $25.00 service
charge for all returned checks. Orders paid by personal check will be held for
10 days for funds to clear.
Shipping and Handling
Continental USA
All orders are shipped USPS Mail with Delivery Confirmation, UPS-Ground or Federal Express-Ground. Express Services are available within the U.S
for an additional fee. Please call for shipping quote. Cost per shipping and handling is determined by total weight, with a minimum
applied.
International Shipping
International shipments must submit a U.S. Money Order or check drawn on a U.S.
bank. International shipments require that you add 30% of the cost of merchandise
to cover shipping costs.
Security and Privacy
Secure Shopping Online: Doc Waters uses Verisign as our SSL digital certificate provider. All credit card transactions are encrypted while
traveling over the Internet.
Your Information: In order to complete a credit card transaction, we need your name, address, phone
number and/or e-mail address along with your credit card information. If necessary,
we may need to use this information to contact you when filling your order. All
information we collect from you is stored in a secure database and will not be
used for any other purpose.
Doc Waters™ Lure Co. may periodically send out notices of product specials. If
you do not wish to receive this information, please respond to email with Unsubscribe
in the subject box or notify us in writing via regular mail.
You must be 18 or older to place a credit card order with Doc Waters™ Lure Company.
Customers under the age of 18 must provide written authorization from their parent
or guardian. |